Certain packing materials may cause more harm than good, especially when they're not used correctly. Bubble-wrapped painting
the bubbles that face the inside (and without an initial film of plastic) will leave perforations on the surface of your painting. This is due to the fact that the artwork was not properly sealed.
Wrapping incorrectly can be done by a gallery employee or by the artist.
This is the reason you must capture photos of the way in which the artwork was packaged prior to unwrapping it. Are the corners adequately secured? Often,
If artwork is not handled properly, edges may break or reveal signs of scratching or denting. This is especially the case for media with weak edges.
Photographic prints on aluminum foil or on papers are feasible.
Contact the gallery immediately
Contact the gallery and immediately send any documentation you have regarding the damage. Documentation should include the photos you've taken of the damage.